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BuyNxt Pvt. Ltd.
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Terms Of Use

         

Terms & Conditions of Service

Green Receipt Platform by BuyNxt Pvt. Ltd.
(Last Updated: 22 August 2025)

  

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE OR SUBSCRIBING TO GREEN RECEIPT SERVICES, YOU INDICATE YOUR ACKNOWLEDGEMENT AND CONSENT TO THE TERMS AND CONDITIONS DESCRIBED BELOW.

  

I. Introduction

These Terms of Service (“Terms”) set out the rules and conditions for your use of this website, [www.buynxt.in, www.greenreceipt.in] (the “Website”), and all related software and services (“Platform / Services”) provided by BuyNxt Private Limited under the brand Green Receipt. These Terms also incorporate, by reference, the policies and guidelines mentioned herein.

Green Receipt may update, amend, or revise these Terms from time to time by posting the updated version on this Website. The date of the most recent revision will be indicated, and such changes shall become effective immediately upon posting.

Your continued use of the Website, Platform or Services after any update signifies your acknowledgement of and agreement to the revised Terms.

If you do not agree with these Terms (including any referenced policies or guidelines), you should discontinue use of the Website, Platform and Services.

By registering, accessing, or using Green Receipt, the Merchant expressly agrees to abide by these Terms, which may be amended periodically in accordance with applicable laws, rules, and platform policies of Meta, Google, ONDC, or other digital commerce ecosystems.

  

II. Scope of Services

Green Receipt provides subscription-based SaaS tools for digitizing commerce and enabling customer engagement. Services include, without limitation:

  • POS Integration – Plug-in for generating      digital invoices to customers for instore or online purchases.
  • Co-Existence Enablement – Supporting      parallel use of WhatsApp Business App and WhatsApp Business API.
  • AI-Generated Catalogue Creation –      Transforming invoices and inputs into structured catalogues usable across      WhatsApp, Meta Shops, Google Shopping, and other eCommerce platforms.
  • Click-to-WhatsApp Ads & Campaigns –      Tools for lead generation and promotions.
  • WhatsApp Marketing & Retargeting –      Branded broadcasts, automated journeys, and re-engagement campaigns.
  • CRM & Analytics Dashboards – For      customer management, campaign optimization, and reporting.
  • ONDC Seller Onboarding – Publishing and      managing catalogues across ONDC Buyer Apps and marketplaces.

📌 Note: Campaign templates, messaging policies, and communication formats are governed by Meta, Google, and ONDC. The Company shall not be liable for restrictions, suspensions, or modifications imposed by such third parties.

  

III. Merchant Responsibilities

The Merchant undertakes to:

  • Ensure compliance with all applicable laws, rules,      and policies of Meta, Google, ONDC, and other digital platforms.
  • Verify accuracy of inputs, invoices, and catalogue      data before use.
  • Refrain from any use of the Services for spam,      fraud, or unlawful purposes.
  • Assume sole responsibility for all communications      and content disseminated via the Green Receipt platform.

  

IV. Communications & Notifications

Unless expressly opted out, the Merchant consents to receive product updates, promotional offers, compliance notices, and policy-related communications from the Company through email, SMS, WhatsApp, or telephone.

Opt-out requests may be submitted by:

  • Clicking “unsubscribe” links in communications,
  • Emailing support@buynxt.com     with “unsubscribe” as the subject, or
  • Writing      to:
        BuyNxt Pvt. Ltd.
        513, Kailash Building, KG Marg,
        Connaught Place, New Delhi – 110001

  

V. Proprietary Rights & Intellectual Property

All proprietary rights, including but not limited to software, platform workflows, automation tools, catalogue generation engines, and integrations, remain vested in BuyNxt Pvt. Ltd.

Merchants are expressly prohibited from copying, reproducing, reverse-engineering, sublicensing, redistributing, or commercially exploiting the Services or related intellectual property, except as expressly permitted under this Agreement.

  

VI. Content & Data Handling

VI.a Merchant Data Ownership

The Merchant retains control and beneficial ownership of customer data, invoices, transactional records, and communication logs (“Merchant Data”).

By using the Services, the Merchant grants BuyNxt Pvt. Ltd. an irrevocable, perpetual, worldwide, royalty-free, transferable, sublicensable license to access, process, and utilize Merchant Data for the purposes of:

  • Invoice parsing, SKU-level extraction, assortment      building, and catalogue generation.
  • Stock discovery and commerce automation across      integrated channels.
  • Personalized communications, retargeting, and      campaign analytics.

VI.b BuyNxt Proprietary Rights in Data

For the limited purposes of service delivery, AI/ML training, system enhancement, and derivative platform development, all Merchant Data processed through Green Receipt shall be deemed proprietary to BuyNxt Pvt. Ltd.

Without limitation, the Company reserves the right to:

  • Employ aggregated, anonymized, or pseudonymized      data for analytics, insights, and commercial purposes.
  • Utilize customer and communication datasets to      enhance algorithms, develop new services, and improve overall platform functionality.
  • Retain archival copies of Merchant Data as      necessary for audit, compliance, or regulatory purposes.

📌 For clarity, while SMBs control customer data at an operational level, the Company retains overriding proprietary rights in such data for purposes of platform development and enhancement. The Merchant waives any claim to compensation, royalty, or attribution in respect of such use.

  

VII. Platform Use

The Merchant agrees to:

  • Abide by all applicable privacy, data      protection, anti-spam, and GST invoicing laws.
  • Avoid uploading or transmitting any unlawful,      misleading, defamatory, or harmful content.
  • Accept that campaign templates, communication      types, and system policies are subject to amendment at the discretion of      Meta, Google, or ONDC, without liability to the Company.

  

VIII. Payments, Refunds & Cancellations

VIII.a Subscription Fees

The Services operate on a recurring subscription-fee model. Subscriptions auto-renew unless cancelled by the Merchant.

VIII.b Refunds

  • A 7-day money-back guarantee is offered to      new subscribers (subscription fees only).
  • Refunds exclude services already rendered (executed      campaigns, catalogue generation, promotions).
  • Refunds are credited to the original payment method      within seven (7) working days.
  • No refunds are provided for discounted/promotional      subscriptions, or where accounts are terminated for breach.

VIII.c Cancellations

  • Subscriptions may be cancelled at any time via the      account dashboard or through Company support.
  • Cancellation becomes effective at the end of the      then-current billing cycle.
  • Annual plans may qualify for prorated refunds     for unused months, subject to eligibility.
  • Cancelled accounts may be reactivated within thirty      (30) days by resubscribing.

  

IX. Platform Availability & Disclaimer

The Services are provided strictly on an “as is, where is” basis.

The Company does not warrant uninterrupted uptime, guaranteed campaign results, or absolute accuracy of AI outputs.
The Company disclaims all liability for disruptions, errors, or consequences arising from third-party policy changes or erroneous Merchant inputs.

  

X. Limitation of Liability

To the maximum extent permitted under law, the Company shall not be liable for:

  • Indirect, incidental, special, punitive, or      consequential damages.
  • Loss of profits, goodwill, or commercial opportunity.
  • Errors in AI-based catalogue generation, invoice      parsing, or campaign execution.
  • Policy restrictions or changes mandated by Meta,      Google, or ONDC.

📌 In no event shall aggregate liability exceed the subscription fees paid by the Merchant in the preceding three (3) months.

  

XI. Indemnification

The Merchant agrees to indemnify and hold harmless BuyNxt Pvt. Ltd., its affiliates, directors, employees, and agents against all claims, damages, or liabilities arising from:

  • Misuse or misrepresentation of customer or invoice data.
  • Violation of third-party platform policies.
  • Fraudulent, unlawful, or otherwise prohibited use      of the Services.

  

XII. Termination

The Company reserves the right to suspend or terminate access to Services in the event of breach, misuse, or policy violation.

Upon termination, Merchant Data may be retained for thirty (30) days before deletion, subject to archival requirements under law.

  

XIII. Confidentiality

Each Party agrees to maintain in confidence all non-public, proprietary, or confidential informationexchanged under this Agreement, except where disclosure is mandated by law or regulation.

  

XIV. Governing Law & Dispute Resolution

This Agreement shall be governed by, and construed in accordance with, the laws of India.

The Courts at New Delhishall have exclusive jurisdiction.

Disputes shall be first referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by the Company. Class or representative actions are expressly waived.

  

XV. Amendments

The Company reserves the right to amend or modify these Terms at any time by providing notice via email, WhatsApp, or the merchant dashboard.
Continued use of the Services after such notification constitutes conclusive acceptance of the revised Terms.

  

XVI. Acceptance

By clicking “I Agree”, subscribing, or otherwise using the Services, the Merchant acknowledges that they have read, understood, and accepted these Terms in full, and agree to be legally bound thereby.

  

XVII. ONDC-RELATED TERMS

XVII.a ONDC Participation and Role of BuyNxt
BuyNxt Pvt. Ltd. (“Company”) acts as a Seller Network Participant on the Open Network for Digital Commerce (“ONDC”). As such, BuyNxt provides Seller App functionality to the Merchant, facilitating:

  • Publication of the Merchant’s assortment/catalogue      on ONDC Buyer Apps.
  • Transmission and receipt of transactional messages      using ONDC protocols.

In this capacity, BuyNxt enables listing, discovery, and order handling functionalities on behalf of Merchants within the ONDC ecosystem. BuyNxt’s participation is governed by the Network Participant Agreement and must comply with all ONDC Network Policy obligations (such as fairness, transparency, data confidentiality, and cooperative conduct between participants) (resources.ondc.org).

XVII.b Merchant’s ONDC Compliance Obligations
When using BuyNxt to facilitate ONDC-related services, the Merchant must:

  1. Execute orders in strict compliance with the terms      and conditions established by ONDC and by the respective Buyer App through      which the order has been placed.
  2. Adhere to fulfilment, refund, and return protocols      as mandated under the applicable ONDC transaction contracts.
  3. Ensure that all product information, pricing,      availability, and delivery details transmitted to ONDC are accurate,      complete, and updated in real-time.

XVII.c Order Settlement and Financial Terms
Settlement of ONDC orders shall be conducted in accordance with ONDC’s commercial model. The Merchant agrees as follows:

  • Settlement of each Successful Order will      occur within the Settlement Window defined by ONDC, post-delivery      or upon the conclusion of any applicable return period (ondc-static-website-media.s3.ap-south-1.amazonaws.com).
  • The Total Order Value will include all      components as defined by ONDC—excluding any mark-ups by Buyer Apps but      including logistics or ancillary charges as appropriate (ondc-static-website-media.s3.ap-south-1.amazonaws.com).
  • Transaction settlement is facilitated by the      designated Settlement Agency or Reconciliation Service Provider     (RSP), per ONDC protocols.
  • Any fees charged by ONDC or by BuyNxt as Seller App      Fee shall be deducted as per the applicable ONDC-issued fee schedules (for      example, percentage of Total Order Value) (ondc-static-website-media.s3.ap-south-1.amazonaws.com).

XVII.d Liability and Dispute Handling

  • The Merchant shall resolve Buyer disputes,      cancellations, or refund requests in accordance with ONDC guidelines.
  • BuyNxt shall not be responsible for non-compliance      by the Merchant with ONDC Buyer App terms or for delays/defects in      Merchant fulfilment under ONDC orders.
  • Any claims or settlements arising from ONDC      transactions shall be handled in accordance with ONDC Network policies and      may be subject to the arbitration frameworks established therein. https://ondc.org/terms-and-conditions/ 

  

⚖️ End of Terms & Conditions

Refund & Cancellations

Refunds & Cancellation Policy for BuyNxt SaaS Products:

This policy refers to BuyNxt SAAS products only; and not related to online commerce conducted by merchants using BuyNxt products. Those will be governed by respective terms & conditions defined by merchants for end customer shopping.

  1. Refunds:
    1. We offer a [7]-day money-back guarantee for new customers who are       not satisfied with our SaaS product.
    2. To be eligible for a refund, customers must request the refund       within [7] days of their initial subscription purchase.
    3. Refunds will only be processed for the initial subscription fee       and not for any additional services, add-ons, or usage fees incurred       during the subscription period.
    4. Refunds will be issued back to the original payment method used       during the purchase.
    5. Refunds will take up to 7 working days to credit in the customer account,       from the date of submission of request to refund.
  2. Cancellation:
    1. Customers can cancel their subscription at any time through their       account settings or by contacting our customer support team.
    2. Subscription cancellations will be effective at the end of the       current billing cycle. Customers will continue to have access to the       service until the end of the billing period.
  3. Prorated Refunds:
    1. For annual subscription plans, if a customer cancels their       subscription before the end of the billing cycle, they may be eligible       for a prorated refund for the unused portion of their subscription.
    2. Prorated refunds will be calculated based on the remaining months       or days in the subscription term.
  4. Exceptions:
    1. Refunds or cancellations may not be available for certain       promotional or discounted subscriptions, as specified at the time of       purchase.
    2. Refunds are not applicable for any marketing products, wherein the       campaign has been executed, or is to be executed within 24hrs of request       of cancellation/refund.
    3. Customers who violate our terms of service or engage in misuse of       the SaaS product may not be eligible for refunds or cancellations.
  5. Account Deactivation:
    1. Upon cancellation of a subscription, customer accounts will be       deactivated, and access to the SaaS product will be suspended.
    2. Customers can reactivate their accounts by resubscribing to the       service within [30] days of cancellation.
  6. Contact Us:
    1. If you have any questions or need assistance with refunds,       cancellations, or account management, please contact our customer support       team at [support@buynxt.in, +91 8076362931].
  7. Policy Updates:
    1. We reserve the right to update or modify our refunds and       cancellation policy at any time. Any changes will be communicated through       email or on our website.

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