Don't miss out on India's Digital Commerce Revolution - ONDC

The Open Network for Digital Commerce (ONDC) is envisioned to bring together all of India’s e-commerce marketplace on a single network and empower India’s Digital revolution.

Seller will get order notification on his WhatsApp itself and he/she can process the order through WhatsApp and also through dashboard same as existing Bot system. 

If the order is prepaid, then in most cases payout is expected after the return window of the order is closed. The Seller App will settle with the Seller basis the agreement between the two parties.

Merchant can define their own standard delivery TAT. But for Food & Grocery standard time on BuyerApp’s is 45 minutes 

For an order the seller has two choices for delivery:

a. Seller can decide to ship on its own through its employee/agent, have an arrangement with third party logistics providers (Off Network) to ship the product, or else

b. Seller can obtain the logistics service through the Network from the logistics provider apps registered on the Network (On Network). The shipping cost for that order will be quoted by the logistics provider.

Buyer Apps currently do not charge any penalty for cancellation of orders by sellers, but they may make use of badging/scoring system for sellers where seller cancellation may be one of the inputs. High seller cancellations may impact seller badging/scoring on the Network which in turn may impact seller visibility on Buyer Apps.